urgent care for pets

First aid

Help your dog, cat, puppy or kitten get the care they need

You can call any local Banfield during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital.

During non-hospital hours, please contact your local emergency hospital.

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Contact your local emergency hospital immediately if 

  • Your pet has obvious injuries, wounds or bites.
  • You suspect your pet has been poisoned.
  • Your pet shows obvious distress or pain .
  • Your pet is wheezing, struggling to breathe, or has a bluish tinge to their lips or skin.
  • You see or suspect an eye injury.
  • Your pet is limping, having seizures, or otherwise acting abnormally.

 If you suspect poison, call the pet poison hotline

phone icon  1-800-213-6680

If you think your pet has eaten poison, don’t wait. If you cannot immediately take your pet to an emergency vet, Pet Poison Helpline can help. For a $59 incident fee, they can supply initial information on how to help dogs, cats, puppies, kitten, birds, small mammals, large animals, and exotic species. 

See more at www.petpoisonhelpline.com

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Make an appointment as soon as reasonably possible if you spot these issues:

Digestion and weight changes

  • Sudden weight loss or gain
  • Vomiting
  • Diarrhea
  • Changed appetite or water intake
  • Changed urine output or appearance


Upper respiratory symptoms

  • Persistent coughing or sneezing
  • Unusual panting, like in moderate temperatures or after mild exertion


Mouth and gum issues

  • Stinkier-than-usual breath
  • Broken teeth
  • Trouble chewing
  • Changes to the normal pink color of your pet’s gums


Skin and coat issues

  • Skin or coat changes
  • Unusually bad body odors


Signs of discomfort or pain

  • Withdrawing from normal activities
  • Limping or not using a leg
  • Having trouble with normal movement
  • Shaking or pawing at the affected body part
  • Unusual whining or crying
  • Protecting a part of the body
  • Responding with aggression or fear to being touched


Injuries and swelling

  • Suspected or obvious eye injuries
  • Cuts or wounds
  • Facial swelling or insect bites or stings, especially around the face


Same-day appointments at Banfield

If you have concerns about your pet, give us a call. We’ll work with you to determine what’s best for your BFF, including referrals to local specialty or emergency providers who may be able to best help your dog, cat, puppy, or kitten. 

Veterinary care services will depend on your pet’s needs, as well as the capacity of each Banfield location. Your pet may receive:  

  • Urgent care stabilization
  • Treatments for injuries or other conditions 
  • Wound and fracture care or stabilization 
  • Laboratory testing and x-rays 
  • IV fluid therapy and pain control 
  • Referrals to specialty providers or emergency hospitals 
A cat owner carrying his cat in a crate
A dog owner petting his dog and trying to make it step out of the car

Same-day service costs 

Unlimited office visits are included in every Optimum Wellness Plan®, and many services not included in your dog’s or cat’s package are automatically discounted. Don’t hesitate to ask your veterinary team if you have any questions. 

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Optimum Wellness Plans® 

Affordable packages of smart, high-quality preventive petcare to help keep your pet happy and healthy.
See OWP packages