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            Popular topics
            Optimum Wellness Plans®
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            Locations near me
            Pet medications
            Puppy care
            Spaying or neutering
            • Shop
            • Locations/appointments
            Our services
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              Optimum Wellness Plans®
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            • Optimum Wellness Plans®
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            Welcome to your paw-some new MyBanfield experience

            Get ready for a new and improved MyBanfield. To start, please quickly reset your password. Just use your MyBanfield email and we'll send you a link.

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            If you can’t locate your MyBanfield email, try the tips below.

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            If you still need help, please contact Banfield customer support.

            Support hotline: 877-656-7146

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            Need help with your Client ID?

            Have you been to Banfield before?
            Look for your Banfield Client ID at the top right-hand corner of any Banfield invoice, or call support at
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            Thank you for your inquiry

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            Get your coupon for a complimentary office visit

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            What to know before you go

            Pet Chat™
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            Which pet are we chatting about?

            Pet Chat™ is only available for pets on an active plan.

            Optimum Wellness Plans®
            Keep your pet happy and healthy with affordable, preventive petcare packages!
            See OWP packages
            Is this an emergency?
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            If this is a life-threatening medical emergency, don't wait. Please contact your local emergency veterinary hospital immediately.
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            Pet Chat™
            Plan members have access to petcare advice for 24/7 peace of mind.
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            Our customer care team is here to answer your questions and help you manage your account and plans.
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            has been added!

            Thanks for adding to your MyBanfield account.

            Now you can make 's appointments, see their medical information, and manage payments right here on MyBanfield and in the Banfield app.

            Want to give their very own yearly package of smart and affordable wellness services? Learn about Optimum Wellness Plans®

            Make an appointment Begin OWP enrollment Back to MyBanfield
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            Saved payment methods
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            Add a new card on file
            Note: To update your pet's plan payment method, select a pet from the list on the main account page.
            The saved payment methods above can be used in the hospital and our online pharmacy to pay for services and other purchases not covered by a plan.

            Remove card confirmation

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            Remove Visa ending in 1234 as a saved payment method.
            Note: This card will remain active on individual wellness plans associated with it. Update OWP payment preferences under My Account > Manage Pets.
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            Please call us at 866-894-7927 to update this payment method.
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