Dr. Etienne J. Rossy Hernandez
Veterinarian
Dr. Etienne J. Rossy Hernandez was born and raised in Puerto Rico. He started working at Banfield in the fall of 2015 after completing veterinary school at Ross University with a clinical year at Oklahoma State University. In his third year of veterinary school, Dr. Rossy Hernandez had the opportunity to participate in an externship in South Africa where he worked with game animals as well as assisted in a rabies vaccination campaign in the outskirts of South Africa. He has 3 naughty French bulldogs named Killian Kain, Emma Eloise and Murphy Mae. Dr. Rossy Hernandez enjoys backpack traveling, BBQ’ing, hiking, spending time with family and spending time in the hot sun on the beaches of Florida and Puerto Rico.
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Dr. Erica Arms
Veterinarian
Dr. Arms obtained her Bachelor of Science degree in biology at the University of North Florida. She attended veterinary school in St. Kitts, West Indies where she adopted her 'island' dog, Kitt. She then completed her clinical year at the University of Florida. Dr. Arms has always loved being around animals and was a veterinary technician for 7 years before becoming a veterinarian. When she isn't helping animals, Dr. Arms likes to retreat away with her husband and pup, and binge on Netflix shows.
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Melissa
Shift Lead
Born in Waukegan, Illinois and raised in Middleburg, Florida, Melissa started with Banfield in 2017 where she finally put her love for animals into her daily life. She started out as a Client Service Coordinator and is now Shift Lead of this location, where she strives to keep moving up with the company. When Melissa is not at work meeting your sweet pets, she is at home spending time with her two sons, husband, dog (Titan) and two cats (Milo and CJ).
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Ashley B.
Veterinary Assistant
Ashley was born and raised in Peoria, IL. She moved to Jacksonville, FL in 2019 and shortly after started with Banfield. Ashley has been a VA since 2017 in her senior year of high school when she decided to further her career in a profession she is passionate about. She intends to become a CVT within the next couple years. Ashley currently has one dog, Shiloh, and hopes to have many more!
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Nia
Client Service Coordinator
Nia was born and raised in Puerto Rico, carrying the language with her to Jacksonville Florida. She has always loved dogs and owns 9 dogs herself along with two mighty cats. Working at Banfield has given her a blessed opportunity to get to meet new furry faces and be able to understand and share mutual feelings with clients. Nia loves chatting about animals with anyone, anytime. Her favorite hobby is taking her 3 best friends, Tisha, Estel and Sora to the dog park, the beach and nature trails. Banfield has given Nia an opportunity to learn to take care of her own animals as well as others since 2018 and she hopes to continue her career advancement from Client Service Coordinator to a Veterinary Assistant in the near future.
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Ashley S.
Veterinary Assistant
Although native to California, Ashley moved to Florida with her family when she was just a little girl and has resided here for most of her life. She has been part of the Banfield family since 2015 and hopes to continue the Penn Foster CVT program in the near future. Having a passion for animals before entering into this field, Ashley has been blessed with amazing volunteer opportunities, including with a local rabbit rescue. She has her own pets including two cats, Dwight and OhGee, and her Daisy dog, who will forever be her "shotgun rider". When she is not at work or chasing her rambunctious, yet loving toddler around the house, she can usually be found in her garden with a mug of Oolong tea and the latest bestseller in her hand.
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Taylor
Veterinary Assistant
Taylor has always loved animals, from caring for her cats and dogs growing up, to her experience in working with horses. She has always loved meeting and caring for new pets within the clinic. In her spare time, she likes to take her husky, Ralph, around the city or to the beach. She is an avid live music and art enthusiast, and takes every opportunity to be outdoors.
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Brandi
Veterinary Assistant
Brandi has been with Banfield since 2019, and has been a veterinary assistant for the last 8 years. She completed the 2 year veterinary program at Sanford Brown College. Brandi loves helping animals in any way she can and giving them the best care they deserve. She has 3 pets of her own, including a dog named Porkchop and 2 cats, Biggie Smalls and Puff Daddy. When not working, Brandi is at home enjoying her 2 sons, Shane and Preston, and her beautiful daughter, Marilynn.
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Chelsea
Veterinary Assistant
Chelsea has always had a passion for helping animals and dreamed to work in the veterinary field since she was a little girl. She has been living her dream being a part of the Banfield family since 2018 as a veterinary assistant, and is currently enrolled in the Penn Foster program to become a CVT. When not at work, Chelsea enjoys relaxing with her pets or soaking up the Florida sun at Vilano Beach.
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