Veterinarian smiling at a dog during a routine exam at Banfield

About the reviewer

Morgan Taylor-Rakocevic, VMD

Program Manager Veterinary Standards
Dr. Taylor-Rakocevic has been with Banfield since 2017. She graduated with her VMD from University of Pennsylvania in 20...

veterinary services for the pet you love

Banfield Pet Hospital provides personalized pet care for your furry friend — whether they're in their frisky early years of life or their glorious golden years. From routine check-ups to diagnostics and treatment, we’re here to support your pet's health at every life stage.

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Preventive and wellness care for every life stage

Regular veterinary visits help support a healthy pet by helping you stay on top of vaccinations and catch and treat health issues early. Common preventive services include:

  • Comprehensive wellness exams
  • Vaccinations
  • Flea, tick, and heartworm prevention
  • Microchipping

Our Optimum Wellness Plans® make it easier and more affordable to stay on top of your pet’s health. They are yearly packages of preventive care services, like wellness exams, that are tailored to different dogs and cats at different ages and health needs. Explore OWPs to see which package is right for you and your pet.

Preventive care FAQ

Preventive care is all about keeping your pet healthy through regular vet check-ups, staying on top of vaccines, keeping parasites like fleas and ticks away, and dental cleanings. It’s a simple, proactive way to catch issues early to help your pet stay healthy.

We recommend cats and dogs get a comprehensive exam by a vet twice a year. Depending on your pet’s current health and lifestyle, they may need to go more often. Talk to your veterinary team to see what they recommend.

A wellness exam lets us spot any changes in your pet’s health and screen for disease. We’ll take a look at all your pet’s major body systems, including:

  • Coat and skin
  • Ophthalmic (eyes)
  • Otoscopic (ears)
  • Oral and nasal
  • Respiratory
  • Cardiovascular
  • Abdomen through palpation (feeling the abdomen for things like masses or tenderness)
  • Urogenital (urinary and genitals)
  • Rectal
  • Musculoskeletal (bones, muscles, joints, and connective tissues)

Recommended vaccines vary based on your pet’s species, needs, lifestyle, and location. Call your local Banfield hospital to find out what’s recommended for your pet. Find a location

Diagnostic testing and imaging

Fast, accurate diagnostics can help identify health issues before they become serious. Many Banfield hospitals offer in-house lab testing and digital imaging, some with same-day results. Digital radiography and dental X-rays can help veterinarians with earlier diagnosis for targeted and effective treatment.

Diagnostic testing and imaging FAQ

Our standard blood panel includes a complete blood count to check for signs of infection, anemia, and blood-clotting issues, as well as a chemistry panel to support detection of proper nutrient absorption, diabetes, liver, bone and kidney health.

Depending on your pet’s health and needs, your vet may recommend additional blood tests.

X-rays are used in veterinary care to examine a pet’s bones, joints, and internal organs. They help veterinarians diagnose issues like fractures, arthritis, swallowed objects, tumors, or heart and lung conditions. Dental X-rays also reveal hidden problems below the gumline. They're a fast, noninvasive way to get a clearer picture of your pet’s health.

To capture clear, accurate X-ray images, pets need to be gently positioned, and for their comfort and safety, sedation or anesthesia may be recommended. Keeping your pet calm and still helps the veterinary team get the best possible images to guide their care. During the procedure, the team uses protective equipment to ensure safety and minimize radiation exposure for both your pet and themselves.

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X-rays and imaging

 Surgery services

We offer a range of surgical services to support your pet’s health — from routine spay and neuter procedures to orthopedic and soft tissue surgeries. Whether your pet needs a mass removal, fracture repair, or hernia correction, our team prioritizes safety with careful anesthesia monitoring and dedicated post-op care. We also provide dental surgery, including tooth extractions, to address issues that can’t be seen above the gumline. Each procedure is designed to support a safe recovery for your pet. 

Pet surgery FAQ

Our veterinary teams regularly perform spays, neuters, and dental surgeries. Some are also experienced in more advanced procedures. Your veterinarian can explain the services they offer and, if needed, provide a referral for more specialized care.

We use industry-leading anesthetic protocols that were created with veterinary anesthetic specialists to help keep your pet safe and comfortable. Like any medical procedure, there’s always some risk with anesthesia. However, our teams are trained and equipped to address situations when they arise. If you have any questions or concerns, don’t hesitate to talk it through with your vet. See our video on anesthesia

Dental cleanings start with an oral exam and blood test. If all looks good, we’ll begin the anesthesia process. Then, when it’s cleaning time, we’ll do an ultrasonic dental cleaning, tooth polishing, hand scaling above and below the gumline, radiographs (if requested), and take an in-depth look at your pet’s mouth to address any additional concerns.

 Common pet concerns and medical conditions

We're here to help with the everyday stuff pets go through. Come see us if you notice issues like vomiting, diarrhea, allergies, changes in appetite, new lumps, or limping. If something seems off or you're just not sure what's normal, talk to a vet. It’s always better to check in than to wonder.

Do I need to take my pet to the vet FAQ

Here’s a list of 11 symptoms that signal a pet emergency (and the need for emergency care):

  • Obvious injuries, wounds, or bites
  • Knowledge and/or signs of poisoning
  • Obvious distress or pain
  • Wheezing, difficulty breathing, or blue lips, tongue, or skin
  • Pale or white lips or gums
  • Inability to pass urine when trying to pee
  • Eye injuries
  • Inability to walk
  • Facial swelling with hives
  • Erratic movements or recurring seizures
  • Sunken eyes, lethargy, and dry or tacky gums

If your pet is experiencing any of these, please take them to an emergency vet as soon as possible.

Signs you should take your pet to the vet include digestion and weight changes, mouth and gum issues, upper respiratory symptoms, stiffness or discomfort, and small cuts and wounds.

You know your pet better than anyone — so if something feels off, trust your gut. Catching issues early can make a big difference in your pet’s health and recovery.

Prepare for your vet visit by sending over your pet’s medical records if needed. Also jot down any symptoms or questions. You can help your pet feel calm by making sure they are exercised or sedated if necessary. Secure them with a leash or in a carrier before your visit.

 Care for birds, reptiles, rabbits, and more

Some Banfield locations offer care for exotic pets, including birds, reptiles, and small mammals like rabbits and rodents. These pets benefit from veterinary services like parasite prevention, dental checks, and wellness exams — just like cats and dogs. Birds may need treatment for respiratory issues, while reptiles can require care for infections or skin conditions. Since exotic pet services vary by hospital, be sure to call your local Banfield to confirm availability before scheduling an appointment.

Bird, reptile, and small mammal FAQ

Yes, birds and reptiles benefit from annual veterinary exams to help detect health issues early and ensure their habitat, diet, and overall care are on track. Since these pets often hide signs of illness, regular check-ups are important for spotting subtle changes before they become serious.

Small mammals like rabbits, hamsters, guinea pigs, and ferrets can experience a range of health issues, often related to their teeth, diet, or environment. Common concerns include dental problems, digestive issues, respiratory infections, parasites, nutritional deficiencies, and behavioral stress from poor housing or social conditions. Regular check-ups help catch these issues early.

 End-of-life and comfort care

Saying goodbye is one of the hardest parts of loving a pet. We offer quality-of-life consultations to help guide you in understanding your pet’s comfort and needs. If it’s time to consider euthanasia, our team can walk you through the options and support you in making the most loving decision. Early conversations can help you prepare and ensure your pet’s final days are filled with peace, love, and care.

Putting your pet down FAQ

It can be hard to know when it’s time to say goodbye. At Banfield, we can help you make this decision based on several factors. We’ll conduct a physical exam and review your pet’s health history to try to assess how your pet is feeling. We’ll look at things like:

Level of discomfort: Are they experiencing pain? How are they feeling day to day?

Overall behavior: How do they seem? Are they enjoying activities and interaction?

Mobility: How is their movement? Are they able to navigate their environments?

This assessment is just the starting point for open and honest communication between you and your vet. Visit this page for more information on saying goodbye

End of-life choices can be challenging — especially since our pets can’t tell us how they feel. We want you to feel assured that we’ll provide respectful and comfortable care throughout your pet’s journey.

Here are some of the end-of-life steps we take to help you and your pet :

  • Leading up to an end-of-life appointment, we’re available to answer any of your questions about the process
  • We can schedule the appointment based on your needs and help you pick a quiet time of day
  • On the day of the appointment, we provide options for how you’d like to enter the building to help ensure your pet’s comfort
  • We bring you into one of our comfort rooms equipped with tissues and soothing music and discuss next steps as well as answer any questions
  • We place a sign in the hospital asking our Associates and guests to please keep the atmosphere quiet out of respect for your pet

Yes, you can choose to be with your pet during euthanasia, or you can say goodbye and let our team provide a compassionate environment during your pet’s final moments.

 Medications, grooming, and additional services

We’re here to support your pet’s overall health with a variety of veterinary services.

Convenient medication

Our pharmacy services ensure that prescription fulfillment can be handled during your pet's appointments. You can also order through the Banfield Shop and send prescriptions right to your home. For extra convenience, sign up for our AutoShip program, so your pet’s medications arrive on time, every time, without the extra effort.

Medical grooming

For those requiring specialized care, some locations offer medical grooming under anesthesia for pets with mobility issues or other special needs. Please call your local Banfield to confirm availability.

DNA testing

You can get to know your pet even better with WISDOM PANEL™ canine DNA testing, offering helpful insights into breed and health traits.

Accessible petcare

We offer free interpretation services for over 350 languages. Let your veterinary team know before your appointment and you will be connected by phone to a professional translator who can help you clearly understand your pet’s diagnosis and treatment needs.

Additional services FAQ

To refill your pet’s prescription, call your local Banfield. You can pick it up or have it shipped to your home through the Banfield Shop.

Some of our hospitals offer medical grooming under anesthesia, under the supervision of our veterinary teams. Our team uses safe, medicated shampoos and conditioners for bathing, ending with a toenail clip. Please call your local Banfield for availability.

WISDOM PANEL canine DNA testing begins with collecting a cheek swab from your dog. We send the sample to a laboratory for genetic analysis, where it identifies the breeds present in your dog's ancestry and screens for potential hereditary health risks. Your veterinarian will walk you through your dog’s results, and the results will be available online for you to view and keep.

 Virtual care and connected support

Banfield’s virtual petcare services make it easy to connect with your veterinary team from home for things like post-visit rechecks, ongoing care conversations, or non-urgent questions. Virtual visits are included in your Optimum Wellness Plan (OWP), so you can schedule time with your Banfield team online. If you have an Optimum Wellness Plan or a Banfield Access Plan, you also get access to 24/7 Pet Chat™, where you can message a veterinary professional any time you need advice about your pet’s health.

Virtual care FAQ

Banfield offers virtual visits and 24/7 Pet Chat™. To learn more about these services, check out our Virtual Petcare page.

You can speak to a vet through a virtual visit or a veterinary professional through 24/7 Pet Chat.

An Optimum Wellness Plan includes several virtual petcare services: virtual office visits, 24/7 Pet Chat™, and a 1:1 virtual nutrition coaching session with a trained advisor.

Why pet owners choose Banfield

From our outstanding veterinary service and dedication to furry friends, it’s pet owners like you who’ve helped us grow to be one of the largest pet health providers in the United States. Here are a few reasons our patients come back:

  • 1,000+ convenient locations nationwide
  • Easy online booking and digital records
  • Petcare packages with transparent pricing
  • 24/7 Pet Chat™ access
  • Preventive-first approach
  • Care for cats, dogs, and exotic pets
A woman walks her pet dog outside Banfield Pet Hospital.

Book your visit with Banfield

It's easy to find care that fits your life with locations across the country, flexible scheduling, and virtual support. Our personalized treatment plans are built around your pet’s unique needs, with a focus on prevention to help them be their healthiest and happiest. From routine visits to ongoing wellness plans, we’re here to offer care that’s accessible and affordable for the health and happiness of your pet.

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Published August 29, 2025

The information provided on this page is for informational purposes only and is not a substitute for professional veterinary advice. Always consult a veterinarian with any questions regarding your pet's health or medical condition. Never disregard or delay seeking professional veterinary advice based on information from this page.

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