Joanne is a St. Louis native and earned her bachelor’s degree in journalism from the University of Missouri in 2010. She worked in advertising and sales for several years while volunteering for the Humane Society. Joanne realized she wanted to pursue her true passion for helping animals, so she went back to school and graduated from the Vet Tech Institute in 2018. Shortly after, she joined the Banfield team and has never felt so at home. In her spare time, Joanne enjoys traveling, live music, and Netflix marathons with her miniature Dachshund, Jimi.