Elsa has been with Banfield since 2014 and started as a CSC and then a VA. With much dedication to learn more about the Banfield culture, her hunger for growth developed shift lead/practice manager experience in 2017 and is only continuing her growth within the company. She's very passionate about client experience, creating a positive working environment, and providing the best care for patients. On her days off, Elsa spends as much time as possible with her family, friends, her cat named Kristofferson, her family's dog, Mia, and soon her baby boy that will be joining this world in September 2019. She enjoys early morning workouts and participating in/training for marathons in hopes to complete a triathlon someday. Elsa loves exploring cities, cultures, events and activities that make her feel alive such as skydiving, rock climbing, hiking, and soon SCUBA diving.