Crystal received her bachelor's degree in education from the University of Toledo in 2002 and attended graduate school at The University of Phoenix for Heath Care Administration. She has worked at Banfield since September of 2015. She grew up in the burbs of Toledo, Ohio where she enjoyed playing sports, 4H, FFA and various other activities. Her current pets are Sierra (Tabby cat), Mouse (Maltese/Chihuahua), Abby (German Short Haired Pointer), and JV (Beta Fish). In her free time, Crystal enjoys spending time playing sports, spending with her family, cheering on the Detroit Tigers, Red Wings, Loins, Pistons and Michigan State Spartan EVERYTHING :), eating delicious food, and traveling.