Colleen joined the Banfield team in May of 2012. She started out as a Client Service Coordinator (CSC) while she was still attending Medaille College for Veterinary Technology. After graduating with a bachelor’s degree in December of 2012, Colleen was able to make the transition from working as a CSC to working as a licensed technician. Colleen is the Associate Engagement Captain and works hard at keeping her team happy and making sure that we have an awesome work environment. She lives at home with her husband, cat, Thomas O'Malley and two Border Collies, Bizmark and Bear. When not at work, Colleen enjoys family time, hiking with her husband and dogs, camping, being crafty and baking.