Joahnna (aka Jo) has been with Banfield since May 2012 starting as a client service coordinator and then was promoted to shift lead. She has also been crossed trained to be a veterinary assistant. She has always loved animals and knew that her passion was to work with them. Jo has background in retail management and customer service, and is using that knowledge and expertise to quickly become a favorite of our clients. She is passionate about client service and creating a great experience for our clients and their pets. Jo has 2 Chihuahuas and a Yorkie (Ollie, Marco and Mochie). She enjoys traveling and spending time with family and friends in her free time.