Rachel attended Midwest Institute in St Louis, Missouri where she received her Veterinary Assisting Certificate in 2007. She worked at the Animal Emergency Clinic before deciding to pursue a career with a preventive care practice. She started at Banfield in St. Charles, Missouri in 2010 and became Practice Manager of the Joplin hospital in 2013. Rachel is an avid St. Louis Blues and Pittsburgh Steelers fan. She enjoys spending time with her pit bull mix, Misty, her beagle, Jessie, and her calico short-hair, Ninja.