Nikki has been a proud Banfield family member since 2007 and has worked at several locations within the Charlotte market. She has been a practice manager for 3 locations including the new standalone hospital in the Rea Farms community. She has been married to her high school sweetheart, Ryan, since 2001 and they have one puppy, Sir Walter von Maddox, and 6 cats, Bernadette, Howard, Penny, Einstein, Luigi and Matilda. In her free time, Nikki enjoys playing with Walter and her kitties and traveling around the globe. She is very passionate about associate engagement and client satisfaction.