Resources for Pet Owners Affected by Hurricane Harvey

• Houston- Area, Texas

Our thoughts are with everyone impacted by Hurricane Harvey.

For Banfield clients needing to access their pet's vaccine records:

You can log into your MyBanfield account and click on "vaccination history" underneath your pet's name on the main dashboard page, or access this information from our mobile app.

Status of Banfield Hospitals:

Most of our Houston-hospitals have re-opened, with the exception of Kingwood and Humble. Due to damages caused by flooding, these hospitals will remain closed while we rebuild. We recommend clients of these hospitals visit nearby locations for their pet's needs.

As your partner in pet care, we want to ensure you have access to other resources for questions or concerns about your pet if your local Banfield is currently closed.

For Non-Emergency Needs:

Banfield clients can text a health-related question to a veterinarian at for free advice.

Text “Banfield” to 67076 anytime between 6am to Midnight (CDT).

Message rates may apply. Offer valid for Texas residents who are existing Banfield clients.

For More Urgent Needs:

The following BluePearl pet hospitals in the region are providing 24 hour emergency services. Due to rapidly changing weather and road conditions, please call ahead to confirm accessibility.

BluePearl Willowbrook
19311 SH 249
Houston, TX 77070
(281) 890-8875

BluePearl Katy
19450 Katy Freeway, Suite 200
Houston, TX 77094
(281) 675-6000

BluePearl Spring
1646 Spring Cypress Road
Spring, TX 77388
(832) 616-5000

Important Considerations:

  • Vaccine records for your pet may be needed in order for your pet to stay in a shelter if you are displaced. Banfield clients can access their pet's vaccine history by logging into their MyBanfield account, or from our mobile app.
  • Risk of foodborne and waterborne illnesses increases during times of disaster due to contamination. If you suspect your pet has ingested something dangerous, contact a veterinarian immediately – see resources above.  
  • Disasters are stressful for pets, too. Comfort them as appropriate, and if their behavior changes due to the stress, keep them away from other animals and strangers.
  • If your pet is injured, approach with caution, and try not to move them more than necessary. Consult a veterinarian as soon as possible – resources listed above.
  • If your pet is missing, call your local shelters, animal control agencies and your pet’s microchip registrant (e.g. HomeAgain).