Contact Us

Questions or comments? Please choose a topic below, and we'll make sure your email or phone call is routed to the appropriate department.

  • Client Services

    Corporate Headquarters

    Banfield Pet Hospital

    18101 SE 6th Way
    Vancouver, WA 98683
    Phone: 866-894-7927

    Hospital Experience Feedback

    Phone: 877-500-2288

    Optimum Wellness Plan® Clients

    Enrollments and Information

    Phone: 866-277-7387

    Optimum Wellness Plan Clients

    Billing or Payment Information

    Phone: 866-935-5738

    Optimum Wellness Plan Clients

    Questions and Plan Cancellation

    Phone: 888-649-2716

    Home Delivery Questions

    Phone: 866-277-7387

    Website Questions and Comments

    Phone: 877-656-7146

    Send Us an Email

    Fill out the form below to contact a Banfield team member.

    Fields marked "*" are required.

The personal data submitted via this form will be retained only for the purpose of responding to your question or concern, and will not be used for marketing purposes.

You must be 13 years old or older to submit a form.