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Banfield Pet Hospital
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    • An orange and blue stethoscope on gray backgroundVeterinary care
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    MyBanfield
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    • Illustration of a pill bottle for the Banfield Shop Shop
    • Illustration of a gray location symbol for hospital locations Locations/appointments
    Our services
    • iconsVeterinary care
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    • iconsMyBanfield
      MyBanfield
      • Dashboard
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    Preventive care packages
    • iconsOptimum Wellness Plans®
      Optimum Wellness Plans®
      • Puppy
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    • iconsShop packages now
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    Pet health resources
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    • iconsFleas
    • iconsTicks
    • iconsMites and mange
    • iconsWorms
    • iconsSkin and coat care
    • iconsMobility
    • iconsFirst aid
    • iconsVaccinations
    • iconsEnd of life care
    • iconsWhat is pet wellness?
    • iconsBblog
    • iconsPodcast - Not Just Fluff
    • iconsVideo Vault
    About us
    • iconsAbout us
    • iconsCommunity involvement
    • iconsContact us
    • iconsNewsroom
    • iconsOur leadership
    Careers
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    • Optimum Wellness Plans®
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    Banfield Foundation

    Making preventive care possible for pets that need it most.
    Explore the Banfield Foundation

    Careers

    Become a part of a respected and dedicated network that shares your passion for pets.
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    We build a workplace that engages the voices and insights of all of our Associates.
    See more about our approach
    Last updated: June 19, 2025

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    Log in to MyBanfield

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    For your security, your account has been locked. An email has been sent with information on how to unlock your account. If you don't receive the email, please contact customer support at 877-656-7146.
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    Welcome to your paw-some new MyBanfield experience

    Get ready for a new and improved MyBanfield. To start, please quickly reset your password. Just use your MyBanfield email and we'll send you a link.

    Unable to send email currently. Please try again later
    Whoops! That email isn’t in our system. Try a different email, contact support at the number below, or create your MyBanfield account now.
    Forgot your MyBanfield email?

    Having trouble remembering your MyBanfield email address?

    Quick tips:

    • Try the email that gets all of your Banfield emails
    • If you have a username, try using that instead

    If you still need help, please contact Banfield customer support.

    Support hotline: 877-656-7146

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    If you can’t locate your MyBanfield email, try the tips below.

    Quick tips:

    • Try the email that gets all of your Banfield emails
    • Try other emails that may be associated with your account

    If you still need help, please contact Banfield customer support.

    Support hotline: 877-656-7146

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    Need help with your password?

    No problem. Enter your email and we'll send a reset link for that account.

    Unable to send email currently. Please try again later
    Whoops! That email isn’t in our system. Try a different email, contact support at the number below, or create your MyBanfield account now.
    Forgot your MyBanfield username?

    Need help finding your MyBanfield username?

    Quick tips:

    • Try the email that gets all of your Banfield emails.
    • If you have a username not in email format, try using that instead.

    If you still need help, please contact Banfield customer support.

    Support hotline: 877-656-7146

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    Need help with your Client ID?

    Have you been to Banfield before?
    Look for your Banfield Client ID at the top right-hand corner of any Banfield invoice, or call support at
    877-656-7146.
    Are you new to Banfield?
    We'll give you your Client ID at your first appointment so you can create your account. Hope to see you soon!
    Make an appointment
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    OWP inquiry form

    Tell us a little bit about yourself and your BFF.

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    Thank you for your inquiry

    Someone from our OWP team will get in touch with you shortly.

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    Get your coupon for a complimentary office visit

    Dogs and cats only. New pets only. Restrictions apply.

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    Sorry, something seems to have gone wrong. Please try again later. If the issue persists, give us a call at 877-656-7146.

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    Need help?

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    What to know before you go

    Pet Chat™
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    Which pet are we chatting about?

    Pet Chat™ is only available for pets on an active plan.

    Optimum Wellness Plans®
    Keep your pet happy and healthy with affordable, preventive petcare packages!
    See OWP packages
    Is this an emergency?
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    If this is a life-threatening medical emergency, don't wait. Please contact your local emergency veterinary hospital immediately.
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    Find a Banfield location near you
    How can we help you?
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    Pet Chat™
    Plan members have access to petcare advice for 24/7 peace of mind.
    Chat with a petcare professional
    Customer service
    Our customer care team is here to answer your questions and help you manage your account and plans.
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    My pet needs emergency help
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    has been added!

    Thanks for adding to your MyBanfield account.

    Now you can make 's appointments, see their medical information, and manage payments right here on MyBanfield and in the Banfield app.

    Want to give their very own yearly package of smart and affordable wellness services? Learn about Optimum Wellness Plans®

    Make an appointment Begin OWP enrollment Back to MyBanfield
    Cancel
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    Any info entered will not be saved and you'll have to start over.

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    Any info entered will not be saved and you'll have to start over.

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    Saved payment methods
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    Add a new card on file
    Note: To update your pet's plan payment method, select a pet from the list on the main account page.
    The saved payment methods above can be used in the hospital and our online pharmacy to pay for services and other purchases not covered by a plan.

    Remove card confirmation

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    Remove Visa ending in 1234 as a saved payment method.
    Note: This card will remain active on individual wellness plans associated with it. Update OWP payment preferences under My Account > Manage Pets.
    Cancel Remove
    Payment method info
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    Please call us at 866-894-7927 to update this payment method.
    Call customer care
    Appointment details
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    Please contact the hospital to reschedule this appointment.
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    You can access the room 15 minutes before your appointment time.
    This appointment is for:
    Appointment location:
    Pittsburgh Village East
    1234 Penn Ave., Pittsburgh, PA 15206Opens a new window
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    847-816-4667Opens a new window
    Appointment details:
    Notes for the vet
    Add to calendar
    Important reminders:
    This is a note for users pertaining to specific appointment types, requests, requirements, or other items.
    There can potentially be more than one important reminder.
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