Phylicia began her veterinary career in 2010 as a pet care assistant at Banfield Federal Way and soon trained into a position as a veterinary assistant. She continued her career in Florida working as an emergency veterinary assistant. She came back to Banfield Des Moines in 2015 and has stayed with the company but moved to Savannah area in 2017. Phylicia has a bachelor's degree in animal behavior from Florida Institute of Technology, and has a passion for all animals and especially loves training. Phylicia shares her home with two Yorkie mixes, Tucker and Melanie, and two trouble making cats, Molly and Delilah. In her limited spare time, Phylicia enjoys outdoor activities and spending time with her family.