Dr. Franca graduated from the University of São Paulo Veterinary School, Brazil in 2003. He worked extensively with wildlife and exotic animals in a non-profit organization while in vet school and after graduation, would see a variety of animals. He has been happily working with Banfield since May 2013 and was promoted to Chief of Staff in October 2015. Dr. Franca has a grey cat named Zulu, a brown tabby named Kaya, Koopi, a yellow tabby who was born with congenital problems on his back legs and cannot use them, and a Chihuahua named Ramon. He also has a frog, snakes, a box turtle, fishes, and 2 guinea pigs named Minnie and Cocoa. Dr. Franca's hobbies include hiking, camping, running, watching movies and reading "A Song of Ice and Fire" books.