Jackie graduated from the University of Illinois, Urbana- Champaign with a degree in animal science and biotechnology.
Prior to coming to Banfield, she was working as the manager of the adoption department at a humane society where she was actively involved with community. She ran vaccine clinics, taught canine good citizen courses, and served as a humane investigator. Her passions include humane education, preventive medicine, and spending time with family and friends. Jackie has two cats, Layla and Castiel, and a border collie mix named Eva.