Dr. Lawless was raised as an Army brat, but is originally from Lawton, Oklahoma. She started in reception/kennel help in 1994, and worked as a tech from 1995 to 2000. She attended college at Oklahoma State University and received her degree in 2000. Dr. Lawless made the commute to Colorado in 2001 and started working for Banfield. She enjoys reading novels and hiking. She is best known for going the extra mile for clients.