Vet clinic in Henrietta, Rochester, NY

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Banfield Pet Hospital - Henrietta (#0775)

790 Jefferson Rd, Rochester, NY 14623Opens a new window
585-272-8046Opens a new window
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Hours of operation

  • Mon 7 a.m. - 6 p.m.
  • Tue 7 a.m. - 6 p.m.
  • Wed 7 a.m. - 6 p.m.
  • Thu 7 a.m. - 6 p.m.
  • Fri 7 a.m. - 6 p.m.
  • Sat 8 a.m. - 6 p.m.
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Behavior evaluation

Changes in your pet’s behavior may be linked to underlying medical conditions. We assess concerns such as aggression, anxiety, excessive barking, socialization issues, and destructive habits to determine if it’s linked to a health issue. We also provide techniques, resources, and environmental modifications to support them.

Cat and dog skin and coat care

We diagnose and treat issues like dryness, itching, allergies, hot spots, and hair loss that can result from causes such as allergies, parasites, or infections. Whether they need relief from irritation or routine care, our team can help restore their skin and coat health.

Learn more about skin and coat care

Comprehensive wellness exams

Comprehensive wellness exams help keep pets healthy with a thorough checkup from nose to tail. From puppies and kittens to senior pets, regular exams help us detect changes early and screen for potential diseases.

Learn more about comprehensive wellness exams

Dog and cat vaccinations

Vaccinations help protect pets from potentially life-threatening diseases. We offer all routinely recommended vaccines, including rabies, parvovirus, Bordetella, FVRCP, FeLV, and more.

Learn more about vaccinations

Nutrition recommendations

We offer personalized nutrition guidance based on your pet’s age, breed, lifestyle, and health needs. Whether managing weight, allergies, or digestive issues, we help you choose the right diet and feeding plan.

Learn more about diet and nutrition

Orthopedic evaluation and treatment

Orthopedic evaluations help diagnose joint and mobility issues, including limping, arthritis, ligament injuries, and fractures. Our veterinarians assess their bones, joints, and muscles through physical exams and imaging to create a treatment plan to support their mobility and long-term joint health. Treatment may include pain management, lifestyle modifications, mobility exercises, and, if needed, surgical options.

Parasite prevention and treatment

We offer screening and treatment plans for internal and external parasites. Year-round flea, tick, and heartworm prevention helps keep your pet protected.

Learn more about parasites

Pet gastrointestinal diagnosis and treatment

For symptoms like vomiting, diarrhea, constipation, or digestive discomfort, we perform gastrointestinal evaluations to identify and treat the underlying cause. This may include physical exams, lab tests, and imaging to uncover if it’s an infection, food sensitivity, parasite, or more serious condition.

General surgery

We perform a variety of procedures, including removing foreign objects, repairing wounds, removing masses or tumors, and orthopedic surgery. We prioritize safety, pain management, and a smooth recovery for your pet.

Learn more about general surgery

Spaying and neutering

Spaying and neutering help prevent pet overpopulation while supporting long-term health. Our team performs these routine surgical procedures while prioritizing safety and a comfortable recovery.

Learn more about spaying and neutering

Dental digital x-ray

Pet dental digital X-rays are often performed during dental cleanings and allow our team to see below the gumline of your pet’s mouth. They help diagnose tooth infections, fractures, and periodontal disease.

Digital radiology (Pet X-Rays)

Pet X-rays let us quickly diagnose a wide range of health problems in dogs and cats. With imaging, we can evaluate bones, joints, and internal organs to detect conditions such as fractures, swallowed objects, intestinal blockages, lung disease, and other internal injuries.

Learn more about pet X-rays

In-house laboratory diagnostics

On-site testing provides fast test results. Common tests include blood work, urinalysis, and parasite screening, which help detect infections, diseases, and other health problems.

Drop-off services

Convenient drop-off services allow you to leave your pet in our care while we perform exams, testing, or treatment.

End-of-life care

We provide compassionate support for pets during their final stages of life. Our vet team offers guidance on pain management, quality of life assessments, hospice care, palliative treatments, and humane in-office euthanasia when the time comes. We are here to support you with care, dignity, and respect, helping you make the best decisions for your beloved companion.

Learn more about end-of-life care

Foreign language and ASL interpretation services

We offer free interpretation services for over 350 languages, including ASL. Let us know before your appointment and you will be connected by phone or video call to a professional translator who can help you clearly understand your pet’s diagnosis and treatment needs.

In-house veterinary pharmacy

Our in-house pharmacy means owners can get their pet prescriptions at their visit. Antibiotics, pain relief, parasite prevention, and other medications recommended during the exam are available immediately, meaning your pet gets the treatment they need without waiting.

Medical grooming

Under veterinary supervision, medical grooming helps pets with severe matting, skin conditions, or anxiety. When necessary, sedation or anesthesia may be necessary to safely remove mats, trim fur, and maintain hygiene.

Microchipping

Microchipping provides permanent identification and increase the chances of being reunited with your pet if they are lost. A tiny microchip is safely inserted under the skin and contains a unique ID number that veterinarians and animal shelters can scan to identify lost pets and contact their owners.

Learn more about pet microchipping

Online pharmacy

From prescription medications to flea and tick prevention and supplements, our online veterinary pharmacy makes it easy to your pet's prescriptions. That means convenient ordering, home delivery, and automatic refills.

Visit the Banfield Shop

Petcare for rabbits, rodents, and small mammals

Our veterinarians provide care for rabbits, guinea pigs, hamsters, and other small pets. From skin conditions to parasites and digestive issues, we offer diagnosis and treatment as well as wellness exams and nutrition guidance.

Learn more about exotic pet care

Wisdom Panel™ Canine DNA test

The WISDOM PANEL™ Canine DNA Test is a genetic screening tool that helps pet parents uncover their dog's breed composition, health risks, and ancestry. With a simple cheek swab or blood sample, this test analyzes over 350 breeds, types, and varieties, offering insights into your dog’s unique traits, potential genetic health conditions, and care needs.

Joint health supplements

Give your pet the help they need to move more comfortably with vet-approved supplements for joint health.

Parasite control products

We carry products to help you control parasites. Get vet-recommended medication for fleas and ticks, and to protect against heartworm.

Skin and coat care products

Help your pet’s skin and coat stay healthy and shiny with vet-approved products.

The front desk of the Henrietta Banfield hospital
A view of a Henrietta Banfield exam room
A view of a Henrietta Banfield exam room and folding table

Veterinary services to support happy, healthy pets in Rochester, NY

At Banfield Pet Hospital — Henrietta, we treat dogs and cats with the care and compassion every pet deserves. Located inside PetSmart in Rochester, NY, our veterinarians and support staff provide preventive and wellness-focused care tailored to your pet's unique needs at every stage of life. As a trusted veterinary clinic, we offer wellness exams, puppy and kitten vaccinations, spay and neuter services, dental cleanings, microchipping, ear exams, diagnostics, and more in the Rochester, Henrietta, and Brighton community and surrounding areas.

With an experienced team that treats every pet like their own, you can feel confident your furry best friend is in good hands. New patients are always welcome!

Interested in an affordable preventive care package for your BFF? Take a look at our Optimum Wellness Plans®.


Our team

Dr. Spacher grew up in Rochester, NY. He graduated from St. John Fisher College with bachelors of science degrees in biology and legal studies, and completed a minor in chemistry. He attended Veterinary School at St. George's University. Veterinary dentistry is his passion and he attends multiple continuing education lectures on this topic yearly. He has two Dalmatians that enjoy their daily evening walk and playing fetch. In his free time he enjoys playing softball with friends, going to brewer...

About Dr. Aaron Spacher

Dr. Nagel grew up in New Jersey and received her B.A. in Biology at Middlebury College in Middlebury, VT in 2003. She then completed her DVM degree at Cornell University College of Veterinary Medicine in Ithaca, NY in 2008. After working with large animals for a few years, she joined Banfield in New Jersey in 2011 and transferred to Rochester, NY in 2015. Special interests include dermatology and behavioral medicine. Dr. Nagel shares her home with 3 dogs, 1 cat, and 1 guinea pig, and in her spar...

About Dr. Allison Nagel

Callie has been with Banfield for a little over a year and has been practicing as a licensed technician for over 11 years. She loves all species of animals and has a pet kingsnake of her own. She enjoys traveling, hiking and just being outdoors as much as possible. If she's not working you can sometimes find her checking out a new breakfast spot in Rochester!

About Callie

Danielle has been working as a Licensed Veterinary Technician at Banfield since 2015. In her time away from work she enjoys drawing and painting. She is a fan of big cats, giraffes, and rhinos, but her most favorite animals are her two German Shepherds Kona and Bombay.

About Danielle

Jen has been working as a Licensed Veterinary Technician for over 26 years and has been with Banfield for almost 7 years. In her free time she runs her own pet sitting business. After a long day at work she can be found cuddled up with her cat Marshall and her daughter.

About Jennifer

Jen has been a Licensed Veterinary Technician with our Henrietta Banfield family for almost 9 years. She is a lover of felines and can be found giving them snuggles while they're here with us! Jen loves to spend time with her husband and 8 cats when not at work. She can also be found traveling to new places or hunting down her favorite Vera Bradley designs.

About Jennifer

Nichole has been a Licensed Veterinary Technician since 2013 and has been with Banfield for the past 6 years. When she's not at work you can find her reading at home or taking walks around the neighborhood with her wife, son, and her dog Moxie.

About Nichole

Erin has been a Practice Manager with Banfield since 2015 and has been working in veterinary medicine for over 16 years. Her favorite part of working in vet med (aside from all of the cute animals) is that she gets to work with people who genuinely love their jobs. She is currently working on obtaining her LVT license. When she is not at work she loves to spend time with her husband working in their greenhouse and visiting local breweries. She also loves knitting, baking, and spending time with ...

About Erin Lesnick
Henrietta - Banfield FAQs

Optimum Wellness Plans (OWP) are year-long packages of preventive care services for your dog or cat. Each one is designed for pets at different stages of life, based on age and health. All plans cover routine preventive veterinary care and offer discounts on most other Banfield products and services that aren’t included in our preventive care packages.

Preventive care packages are designed for pets at different ages and stages. They all include comprehensive exams, routine vaccinations, unlimited office visits, 24/7 Pet Chat™, and more. To explore the full list of what’s included in each plan, visit our puppy plan page, kitten plan page, dog plan page, and cat plan page.

Preventive care packages are designed for pets at different ages and stages. They all include comprehensive exams, routine vaccinations, unlimited office visits, 24/7 Pet Chat™, and more. To explore the full list of what’s included in each plan, visit our puppy plan page, kitten plan page, dog plan page, and cat plan page.

Our preventive care packages create a bundle of preventive care services, meaning you can save at least 30% with Optimum Wellness Plans.* The total yearly cost of an OWP is less than the cost of buying each included service individually from Banfield. OWP members also get discounts on most other Banfield products and services.

* Minimum average savings of 30%. Savings are based on our individual service prices compared to discounted service prices in Optimum Wellness Plans. Savings are based on using all services included in a plan.

We are so sorry that you lost a pet. Our hearts go out to you during this difficult time. Call us at 1-888-649-2716 to discuss your pet’s plan. If you’ve already used some of the services, you would be responsible for the retail value of them upon cancelation. That may or may not exceed the payments you’ve made, and there could be an outstanding balance. Call us at 1-888-649-2716 to help you navigate your plan.

Banfield’s online pharmacy is available if your animal has been seen by a Banfield veterinarian and has a prescription from them.

New customers can use the online pharmacy after their pet has been examined and given a prescription by a Banfield veterinarian. A MyBanfield account is required to make purchases.

The Banfield Shop is an online pharmacy that only dispenses prescription medications. Medications require a prescription from a Banfield veterinarian. A MyBanfield account is required to make purchases.

You must be a Banfield client with a valid prescription from a Banfield veterinarian to use the online pharmacy. A MyBanfield account can make non-prescription purchases through the Banfield Shop.

A woman carrying a small dog walking next to a Banfield Associate

Optimum Wellness Plans®

Affordable packages of smart, high-quality preventive petcare to help keep your pet happy and healthy.

See OWP packages