Banfield Leadership Teams

Banfield is the world leader in quality veterinary care, and we have achieved this by fostering an unparalleled support structure throughout our practice. Each hospital team enjoys the support of medical and business professionals dedicated to keeping their hospital running smoothly and ensuring the best possible service to pets and their people.

This winning combination of support includes a medical director for medical support and quality, a field director for business support and a field trainer for on‐site training. Read more about both our veterinary and executive leadership teams below:

  • Veterinary Leadership

    Jeffrey S. Klausner, DVM, MS, DACVIM

    Dr. Klausner is senior vice president and chief medical officer (CMO) of Banfield. Dr. Klausner joined the practice in 2009 as vice president of professional relations, bringing rich experience in business, academic studies and veterinary medicine. Now, as Banfield's CMO, Dr. Klausner will help lead the advancement of the practice to an even higher quality of medicine.

    Prior to joining Banfield, Dr. Klausner was the president and chief executive officer for The Animal Medical Center in New York City, a highly respected nonprofit academic and clinical veterinary medical center. For more than nine years, he served as the dean of the College of Veterinary Medicine at the University of Minnesota, where he led a national effort to enhance the skills, knowledge and aptitudes of entering veterinary students. He was also responsible for implementing the nation's largest veterinary public health program.

    In addition, Dr. Klausner served as chair for the Department of Small Animal Clinical Sciences and as an academic faculty member at the College of Veterinary Medicine, where he started the university's first veterinary oncology teaching, research and clinical program.

    A 2006 recipient of the American Veterinary Medical Association (AVMA) President's Award and a 2005 Distinguished Alumni of the University of Georgia College of Veterinary Medicine, Dr. Klausner holds several awards and honors in the veterinary profession. In addition, he is board certified by the Diplomat American College of Veterinary Internal Medicine.

    Dr. Klausner earned his bachelor's degree from the University of Maryland, College Park and his masters of science degree from the University of Minnesota College of Veterinary Medicine. He is a graduate of the University of Georgia College of Veterinary Medicine.

    Karen K. Faunt, DVM, MS, Dipl. ACVIM

    Dr. Faunt is a 1994 graduate of the Colorado State University College of Veterinary Medicine and Banfield's vice president of medical quality advancement.

    Previously, Dr. Faunt served as the senior director of veterinary school partnerships. She joined Banfield in 2002 because of our high standard of health care.

    She resides in Portland with her partner, Robert, and their two dogs and one cat. Her areas of special interest in veterinary medicine include small animal medicine and internal medicine.

    Elizabeth Lund, DVM, MPH, Ph.D.

    Dr. Lund is a 1986 graduate of the Michigan State University College of Veterinary Medicine and the senior director of research at Banfield. Dr. Lund was drawn to veterinary medicine because of her desire to work in evidence‐based medicine. Dr. Lund joined Banfield in 2006 because Banfield offered her the ability to perform clinical research and to help standardize veterinary medicine. She and her husband have four children and four pets. Her areas of special interest in veterinary medicine include research and epidemiology.

    Lee Nelson, DVM, MPH

    Dr. Nelson is a 1996 graduate of the University of Wisconsin (Madison) School of Veterinary Medicine and the vice president of medical operations at Banfield. Dr. Nelson is responsible for the development and implementation of strategic medical initiatives, educational programs for medical field leadership and quality enhancement programs.

    Dr. Nelson is interested in leadership development among veterinarians, starting at the hospital level and moving through the various field leadership roles and those working at Banfield’s main campus in Portland. Advancing veterinary communication skills within the practice as it relates to both client and team interactions is something Dr. Nelson is passionate about. She strives to have Banfield associates be the very best communicators and leaders in the profession.

    Dr. Nelson began her career with Banfield in 1999 and has worked in both field and hospital leadership roles.

  • Executive Leadership Team
    • Tony Ueber, President and CEO
    • Jeffrey S. Klausner, DVM, MS, DACVIM, Senior Vice President and Chief Medical Officer
    • Phil Freeman, Senior Vice President and CFO
    • Vincent Bradley, Senior Vice President of Operations
    • Susan Harwood, Senior Vice President and CIO
    • Jeannine Taaffe, Senior Vice President of Sales and Marketing
    • Tami Majer, Senior Vice President of Personnel & Organization
    • Marta Monetti, Senior Vice President of Corporate Affairs