Contact Us

Questions or comments? Please choose a topic below, and we'll make sure your email or phone call is routed to the appropriate department.

  • Client Services

    Corporate Headquarters

    Banfield Pet Hospital

    18101 SE 6th Way
    Vancouver, WA 98683
    Phone: 866-894-7927

    Hospital Experience Feedback

    Phone: 877-500-2288
    Email: internet.inquiries@banfield.net

    Optimum Wellness Plan® Clients

    Enrollments and Information

    Phone: 866-277-7387
    Email: OWP@banfield.net

    Optimum Wellness Plan Clients

    Billing or Payment Information

    Phone: 866-935-5738
    Email: CST.inbox@banfield.net

    Optimum Wellness Plan Clients

    Questions and Plan Cancellation

    Phone: 888-649-2716
    Email: wellnessplanrelations@banfield.net

    Home Delivery Questions

    Phone: 866-277-7387
    Email: home.delivery@banfield.com

    Website Questions and Comments

    Phone: 877-656-7146
    Email: BanfieldWebSupport@banfield.com

    Send Us an Email

    Fill out the form below to contact a Banfield team member.