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Fleas not only cause discomfort by biting, but they can transmit disease like tapeworm and one bite can cause severe allergic problems.
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Optimum Wellness Plans®

Your questions answered.

Question:

What is included in an Optimum Wellness Plan?

Answer:

Plans include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since they are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply.

Question:

Are Optimum Wellness Plans Insurance?

Answer:

No. We think they are better! Unlike insurance, where you pay for coverage you never use, Optimum Wellness Plans always provide the care your veterinarian recommends to keep you rpet healthy at a great value to you. They are affordably priced healthcare plans that spread the cost conveniently over 12 months. See our comparison chart below for more details.

Optimum Wellness Plans®

Insurance Plans

Intended for preventive care useGenerally only covers treatment for illness and injury
Services may ALWAYS be usedUsed only if there is a "covered occurrence"
Include free office visits and discounts on other Banfield servicesDoes not cover any pre-existing conditions
Fees same for all pets in species, no deductibles or waiting periods (prices vary by market)Monthly premiums vary based on breed, age (some breeds excluded)
More like a "discount membership" with free finance optionIndemnity property coverage after deductible is met

Question:

How do I pay for an Optimum Wellness Plan?

Answer:

Your wellness plan can be made more affordable by spreading the cost with a monthly payment option under an annual agreement. Payment is arranged as 12 automatic monthly payments or one annual payment.

Question:

Can I use my services at another Banfield?

Answer:

Yes! Plan services and discounts may be used at any Banfield location.

Question:

Can I use my plan for services that are not included in the plan?

Answer:

Plan discounts apply to all non-wellness plan Banfield services except for certain parasite control medications, therapeutic diets and any PetSmart services or merchandise.

Question:

What happens if I want to cancel my plan?

Answer:

Plan services are provided at deep discounts under an annual agreement. Agreements may be cancelled at any time. However, if an agreement is cancelled before the end of its term, the client is responsible for the remaining payments on the plan or the full retail value for services or discounts used under the plan less payments received (whichever is less).

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